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Postage and Delivery
The weight of the order is calculated during checkout, so that the postage charge can be accurately determined. Every effort is made to package up all items in such a way as to ensure that they arrive with you in perfect condition. We aim to dispatch orders in stock within 24 hours of receipt of payment. Items which are not in stock usually take 2-5 days unless stated otherwise on the website. The parcel will be shipped according to the shipment instruction that you provide with the order.
Estimated delivery times after dispatch
UK Customers - First Class delivery - you should receive your order within 2 working days .
Europe Customers - you should receive your order within 3 to 5 working days.
Overseas Customers - you should receive your order within 5 to 7 working days.
RETURNS AND REFUNDS
We want you to be completely happy with the items you receive so we offer a complete refund under the following conditions : if the items you receive are damaged in any way they may be returned within 10 days. Also if goods are not liked they maybe returned within 7 days in a condition fit for resale. Refunds can only be given if goods are received so we recommend that you use recorded post.
By law we must allow a "cooling off" period where by the customer can change their mind and cancel or return the order within 7 working days with no loss other than postage and packing.
Privacy Policy
Almond House is registered with the Data Protection Act and do not disclose buyers' information to third parties. We never have access to your credit card details.
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